Shipping policy

Shipping Policy

Free Standard Shipping

We offer free standard shipping on all orders within Australia.

Production & Processing

All prints are made to order using our global print network. Production typically takes 3-5 business days before your order ships.

Delivery Times

Orders within Australia are produced locally and typically arrive within 5-7 business days after production is complete.

Total delivery time = Production time (3-5 days) + Shipping time (5-7 days) = 8-12 business days for Australian orders.

Tracking

All orders include tracking information. You'll receive a tracking number via email once your order ships.

International Shipping

We ship worldwide through our global production network. International shipping costs are calculated at checkout based on your location and order size. International orders are produced at the facility closest to your location to minimize shipping time and environmental impact.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please contact us at support@okretro.au with your order number and we'll investigate with our shipping partner.

Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, please contact us immediately. See our Refund Policy for details on replacements and refunds.